![]() The output showed that Dovecot was running fine on the server. For this, we ran the command : ps auxw|grep "dovecot" We started the investigation by checking the status of Dovecot on the server. Now, it’s time to see how our Migration Engineers fixed RoundCube for the customer. Recently, when a customer reported problems with RoundCube after migration, the error happened as IMAP and IMAPS were disabled on the new server. Similarly, migration causes a change in the server environment. When these folders have wrong permissions, this does not happen. For mail to work, the mail server should be able to read and write to the files. Yet another common reason for “Connection to storage server failed” is the wrong permissions of the mail folders. Dovecot requires the dovecot-MySQL package to run MySQL authentication. This can stop the Dovecot installation from working. Or, it can be a result of missing modules too. Similarly, RoundCube errors often pop up after migration due to MySQL version changes. This can be due to service failure or even Dovecot config file corruption. Many times, the “Connection to storage server failed” error happens when Dovecot service is not running on the server. Now, let’s check on what exactly causes the “Connection to storage server failed” error in RoundCube. However, to make it work, we normally tweak the config file available at config/ in the installation folder. What causes “Connection to the storage server failed” error?īy default, RoundCube comes with a default configuration file. Accessing RoundCube webmail from the new server resulted in the error “ Connection to storage server failed“.Īgain, the same error can happen while trying to access the new email accounts as well. Although the migration was successful, the customer could not log in to Webmail. ![]() Here, the customer migrated his cPanel account to CentOS Web Panel. Let’s get a brief idea of the scenario of the error. RoundCube is a webmail application that allows quick access to mails. Today, we’ll discuss the major causes for “ Roundcube connection to storage server failed” error and how our Migration Engineers fix them. And, to fix them quickly, we need to know the exact reason for the error. Roundcube errors typically happen due to bad file permissions, service failures, etc. Server migrations often create critical errors with websites, emails, etc. That was a recent customer request in our Help-desk for Server Migration Services. It’s showing “Connection to storage server failed” message. I’m getting problem after CWP mail server migration from existing cPanel server.
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